Terms of Service
Last Updated: September 2026
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of Clipsfactor ("Clipsfactor", "we", "us", or "our"), operated by Polina Mansurov (Rishon LeZion, Israel), including our web application located at https://app.clipsfactor.com, related APIs, and services (collectively, the "Service").
By registering for an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Service.
2. Merchant of Record & Payment Processing
Our online orders and subscription billing are processed through our authorized reseller and Merchant of Record:
Paddle.com Market Ltd. ("Paddle") acts as the Merchant of Record for our digital orders. Paddle handles customer service inquiries and returns related to payments, tax calculations (including VAT, GST, and Sales Tax), and secure financial transactions. All card and digital wallet purchases made via Paddle are subject to Paddle's Terms of Use and Paddle's Privacy Policy.
Clipsfactor does not store, receive, or process raw credit card numbers or payment card CVV codes.
3. User Content, Intellectual Property & Ownership Rights
Clipsfactor respects intellectual property and provides creators with full control over their content:
- Your Content (Inputs): You retain full ownership, copyright, and all other proprietary rights to any video footage, audio recordings, links, scripts, or media you upload or submit to the Service ("User Content"). You represent and warrant that you own or have obtained all necessary licenses, permissions, and rights to use and process such content.
- Generated Output: As between you and Clipsfactor, and to the fullest extent permitted by applicable law, you own all rights, title, and interest in the short-form clips, edited renders, transcripts, and metadata generated by our AI tools specifically for your account ("Generated Output"). You are free to publish, monetize, and distribute your Generated Output across YouTube, TikTok, Instagram, and other channels.
- Limited Processing License: You grant Clipsfactor a non-exclusive, worldwide, royalty-free, limited license to host, copy, process, and reframe your User Content solely to the extent necessary to provide the Service to you (e.g. running AI transcription, face-tracking, video reframing, and render generation).
- No AI Model Training on Private Content: Clipsfactor does NOT use your proprietary source videos, audio tracks, or customer projects to train, fine-tune, or improve public foundational AI models without your prior express consent.
4. Acceptable Use & Prohibited Conduct
You agree to use Clipsfactor strictly for lawful video editing, creator productivity, and analytical purposes. You agree NOT to:
- Upload, repurpose, or distribute content that infringes upon any third party's copyright, trademark, patent, trade secret, or privacy rights;
- Submit hate speech, violent extremism, illegal materials, defamatory content, or non-consensual imagery;
- Attempt to bypass, disable, reverse-engineer, or interfere with authentication, rate-limiting, or security mechanisms;
- Engage in abusive automated queries, denial-of-service attempts, or unauthorized bulk scraping;
- Use the Service in violation of any applicable local, national, or international laws or regulations.
5. Subscriptions, Credits & Rollover Policy
Clipsfactor provides pay-as-you-go credit packs and optional recurring subscription plans:
- Recurring Billing: Subscriptions renew automatically at the beginning of each billing interval (monthly or annually) until canceled. You can cancel your subscription at any time via your account billing settings. Cancellation takes effect at the end of your current paid billing period.
- Credit Rollover & Maximum Cap: Unused credits from active monthly subscriptions roll over to subsequent months, up to a maximum cap equal to two (2) months of your subscription allowance (2x monthly quota). Credits exceeding this cap expire automatically upon renewal.
- Effect of Subscription Cancellation: If a subscription is canceled or lapses, remaining subscription credits stay available until the conclusion of the active billing cycle. Pay-as-you-go credit packages do not expire.
6. Refund & Cancellation Policy
All purchases of pay-as-you-go credit packs and recurring subscriptions are final and non-refundable.
Because our Service delivers immediate digital access and incurs immediate high-performance GPU compute costs, third-party model inference, and cloud infrastructure expenses upon order completion, cash refunds cannot be issued once credits have been delivered to your account balance.
In the event of an unexpected technical defect, failed rendering pipeline, or verified platform outage, please contact us immediately at [email protected]. We will gladly investigate and issue replacement credits or account adjustments where warranted. For more details, review our full Refund & Cancellation Policy.
7. DMCA & Copyright Policy
Clipsfactor respects the intellectual property rights of others and responds promptly to notices of alleged copyright infringement under the Digital Millennium Copyright Act (DMCA).
If you are a copyright owner or an agent thereof and believe that any content hosted or processed through the Service infringes upon your copyright, please submit a written DMCA takedown notice to our designated agent:
Email: [email protected]
Subject: "DMCA Takedown Notice"
8. Disclaimer of Warranties & Limitation of Liability
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied. Clipsfactor does not warrant that the Service will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, Clipsfactor and its directors, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to or use of the Service.
9. Third-Party Platforms & Independent Status
Clipsfactor is an independent productivity tool and is not affiliated with, endorsed by, or sponsored by YouTube, Google LLC, Meta, TikTok, or their subsidiaries. All trademarks and brand names are the property of their respective owners.
10. Contact Us
If you have questions about these Terms of Service or need billing support, please reach out to us at:
Email: [email protected]
Support Portal: clipsfactor.com/contact
Pricing & Plans: clipsfactor.com/pricing